Welcome to Perth City Massage!
When you’re coming in to our clinic for the first time, we’d like you to be comfortable with what to expect; we want you to feel relaxed and at ease. At Perth City Massage, you’ll find a casual, professional atmosphere from the moment you walk in the door. We strive to provide the best customer service, and your relaxation starts as soon as you enter the clinic!
Before Your First Visit
Thank you for making a booking at our Perth CBD Clinic! You’re now on your way to better health.
Our Massage appointments are 40, 60, or 80 minutes long and this time includes an assessment which is invaluable in allowing your therapist to provide the most accurate treatment for you. Your initial shouldn’t take more than 10 minutes, and subsequent visit check-ins will be much shorter. If you are looking for treatment for your back, distant areas of your body i.e. hip and shoulder, or for lymphatic drainage, we would recommend 60-90 minute massage times for your initial visit.
Not long after booking your initial appointment, you will receive an email containing your booking details and an Initial Client Form. Please make sure this is completed online prior to attending for your first appointment. Alternatively, you can arrive to the clinic at least 10 minutes early and complete this form in person. The details you give will provide your clinician with important information regarding your health and medical history.
To Prepare for Your First Visit
The majority of treatment styles used by Remedial Massage Therapists require skin-to-skin contact. Depending on the area/s of the body we will be treating, you will likely be asked to remove some clothing items, but we always want you to be comfortable and in control. Your Remedial Massage Therapist will use large towels to keep you covered, and if you would feel more comfortable keeping clothing items on, please let your therapist know so that they can tailor the treatment plan to suit. You may also want to bring an extra pair of clothes with you in case they are exposed to oil, however we do use a water-soluble solution that washes out.
Your Initial Visit
Once you have checked in with our reception team and your form is completed, have a seat in our waiting area. At the time of your appointment, your massage therapist will introduce themselves to you and lead you to one of our treatment rooms. They will find out how they can help you, ask whether you have any pre-existing medical conditions, and check if there are any current medications that you take. They will also take you through a short assessment to see how your body is moving, which will allow them to pinpoint the area/s to work on to get you feeling your best.
Your appointment will be tailored to your needs, and there are multiple treatment styles our therapists can provide. They will recommend the options that will be most beneficial to you, taking into account your preferences also.
Once they have completed their assessment and have talked you through the treatment plan, they will leave the room to allow you to undress and lie on the treatment table, covering yourself up with a towel. They will knock or call through the door before re-entering, to make sure you are ready and comfortable.
At the conclusion of your treatment, your therapist will leave the room again so that you can redress. Once they come back in, they will check to see how you are feeling and let you know about any follow on effects you may experience post treatment. They will then discuss if they would recommend for you re-book for another visit, or may refer you to another practitioner at our facility who can further help your treatment plan.